Access & Login

Authenticity & Age of majority

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Membership & Payment

  • Membership - booking options

    Credit Card/Direct Debit You can book various packages by credit card or direct debit via our payment service provide...
  • Redeem coupon code

    You can always redeem your coupons through this coupon page. If you receive an error message, please check the correc...
  • Premium subscription

    You have two options in the “Membership” area of your profile: You can either buy a Premium subscription to use all t...
  • Bank transfer

    Here you will find all the information on how to book by bank transfer or cash deposit: Bank transfer JOYclub. With a...
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Account & Profile

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Livestream

  • JOYclub livestreams

    The livestreams on JOYclub allow you to show yourself live and watch streams of other members. This makes it not only...
  • Start a stream

    With our livestreams, JOYclub members can interact in real time via webcam and chat. As a streamer, you can show your...
  • Teamstream

    What is a TeamStream?   With the TeamStream, streamers can have up to two members join their stream live with audio a...
  • Event streams

    Besides the option to start a livestream spontaneously and directly, you also have the possibility to schedule a stre...
  • Moderation of your stream

    What's the best way to moderate my stream?   The perfect stream has a crisp, meaningful topic and a helpful, informat...
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My contents

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Events - Info for guests

Help for company profiles

  • Transcription

    In principle, we can also rewrite an existing "private profile" to a company account. In this case, however, please n...
  • Advertising

    In JOYclub you have the following possibilities to advertise. 1) Advertise via the profile: Specification of the com...
  • Profile management

    As a company profile you have extended possibilities to manage your profile.These options differ depending on the pro...
  • The profile

    Our platform is primarily aimed at our private members. We can only accept commercial profiles if their offer provide...

Events - Info for organizers

  • Event registration

    How do I find events in my and other regions? You have the option to filter the search under Dates & Events by day of...
  • Frequently Asked Questions

    How can I cancel an event or set it to 'sold out'? Simply go to the 'Events' section in your profile management, open...
  • How do I create an event?

    Basic As a private member you can choose from two types of creation: The short form for private parties or the classi...
  • Who is liable at events?

    The JOYclub is generally not liable. As a rule, the organizer is liable. An exception to this are member meetings: Pa...
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Functions & Interaction

  • Voting

    In the voting, member profiles are presented to you based on your search criteria. You get an overview of the picture...
  • Coins

    Coins are virtual items that you can exchange for additional features. Coins exist independently of your membership t...
  • Office mode

    How can I stay disguised in the office? If you would like to use JOYclub in the office or in public, but are concerne...
  • Language settings

    There are two different language settings in JOYclub, one is the system language setting for automatic ClubMails, not...
  • JOYclub supports safer sex!

    Due to the considerable health risks, calls for unprotected sexual intercourse are not permitted. As soon as unprotec...
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Forums and groups

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Help for group moderation

  • Group events

    How do I link my event to a group? | Can I subsequently link my event to a group? | How do I limit the participation ...
  • Moderation

    Levels of Communication | Moderation Tips | Critical Situations | Editing Content | Polls | Trashcan Thread | Archive...
  • Take over group leadership

    You value your group and want it to continue? Then take over the group leadership yourself. Get involved in your topi...
  • Group settings

    Group description | Group categories | Group design | Group chat | Mod area | Forum | Editing threads and posts | Wal...

Technology

  • Technical problems?

    In the following, we have compiled some important information that will help you to find a solution. You can find a l...
  • Videos are not playing

    If the videos are not playing properly, please try an alternative browser. If you are using Windows, it may also help...
  • Virus scanner / ad blocker

    Virus scanner / ad blocker We are aware of problems in interaction with some virus scanners and ad blockers. Do you h...
  • Clear cache

    Faulty page display The pages look somehow "unfamiliar" or "broken" to you? Buttons don't work as they should? Then p...
  • Create screenshot

    Windows 7 and older Press the Print key(in the upper row of keys to the right of F12). Your computer will create a co...

Legal & Privacy

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JOYCE app

  • What is JOYCE?

    JOYCE is our smartphone app. It is available for iOS and Android in their respective stores. What can JOYCE do? With...

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