JOYclub - HelpCenter
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Welcome to JOYclub Help!
Find answers here to questions about your profile and JOYclub.
Or ask the community directly and get answers from our JOY Guide members : Short question ‒ quick answer.
You can find our values and visions in the Community Guide.
Categories
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All articlesAccess & Login
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All articlesAuthentication & Age Verification
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All articlesMembership & Payment
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All articlesAccount & Profile
- All articles
- All articles
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All articlesTechnical Issues
- All articles
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FAQs
- Forgotten password, forgotten username
- Activation mail not received
- Blocked / Error 403
- Authentication and 18+ verification
- Authentication and age verification options
- Membership - payment options
- Redeeming voucher codes
- Set profile to 'Invisible'
- How do I delete photos?
- Why is my photo rated 18+?
- Why has my photo been moved?
- Coins
- ClubMail
- Office mode - How can I disguise JOYclub when I'm in the office?
- Technical problems?
- Videos not playing
- Unable to upload photos / videos
- Unauthorised publication of my content
- GDPR - Requesting data information
- What is JOYCE?
- Too few pictures in the JOYCE app
- Missing features in the JOYCE app
Still at a loss?
JOYclub Support team will be happy to help and can answer any questions you may have.