With the combined authenticity and age check (so-called "video verification"), JOYclub is committed to taking consistent action against fake profiles and ensuring the protection of minors.
At JOYclub, all members can verify themselves as genuine free of charge in just a few minutes.
At the same time, the age of majority is confirmed, allowing premium members to access 18+ content.
With our "Real Members" seal, you can be certain that there's a real person behind the screen.
Here you can perform the authenticity check and the age check: Start verification.
(Note: To see 18+ content you need a premium membership)
Video verification without webcam
The video verification can also be done without a webcam if you have a smartphone with a camera. Please open this page in the browser of your smartphone after you have logged in. Then you can record a new video with the camera or upload an existing one.
If your device is older or does not meet the technical requirements, the buttons "Record video" or "Upload video" may not be displayed. In this case, please contact support directly so that we can find a solution.
According to the current legal situation, all media providers - including JOYclub - must ensure that content that is harmful to minors is not accessible to them. Therefore, it is necessary to have your age of majority confirmed with an age check and to verify your access with your JOYclub password every time you log in.
For the verification of the age of majority, the legislator prescribes different verification systems.
At JOYclub, you can be verified conveniently and free of charge via video verification. At the same time as your age of majority is verified, your authenticity is also checked. Other members can see that you are a real person and have undergone the voluntary verification - this ensures trust.
Once successfully passed, you will always have access to all 18+ content if you have a premium membership.
Video verification fails (no buttons are displayed)
If your device is older or does not meet the technical requirements, the buttons "Record video" or "Upload video" may not be displayed. In this case, please contact support directly so that we can find a solution.
Video verification does not succeed
Technical reasons
- Video file too small or too big
- Poor video quality
- Video defective or saved with rare video codec and not viewable by JOY team
Causes concerning the content of the video
- Person and ID do not match
- Badge not recognizable
- Person not recognizable
- Couple: not both persons are visible
Video verification - why?
According to the current legal situation, all media providers - including JOYclub - must ensure that content that is harmful to minors is not accessible to them. Therefore, it is necessary to have your age of majority confirmed with an age check and to verify your access with your JOYclub password every time you log in.
For the verification of the age of majority, the legislator prescribes different verification systems.
At JOYclub, you can be verified conveniently and free of charge via video verification. At the same time as your age of majority is verified, your authenticity is also checked. Other members can see that you are a real person and have undergone the voluntary verification - this ensures trust.
Once successfully passed, you will always have access to all 18+ content if you have a premium membership.