Authenticity check and age check via video verification
With the combined authenticity and age check (so-called "video verification"), JOYclub is committed to taking consist...
Authenticity & Age of majority
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Authentication and age verification options
In order to comply with the legal requirements for the protection of minors, you need a confirmation of age of majori... -
VIPs
From time to time we receive some questions about the VIPs. Therefore, we deposit some information here:Who are the V... -
Authentication - Information for Clubs and Group Leaders
What do authenticity check and age check mean for members? Authenticity check: The member is verified as a real... -
FAQ: Frequently asked questions about authentication
What does the 'Real Members' seal mean? The "Real Members" seal is to signalize that we do not tolerate fake ... -
FAQ: Frequently asked questions about age verification for adult content ( Age Check ).
How long does the age check take ? During the video verification your proof is checked by the JOY team. The ch... -
Authentication on site
Selected clubs, organizers and group leaders offer on-site authentication at their events and meetings. How can ... -
Video verification fails (disabled)
Technical causes Video file too small or too large Poor video quality Video defective or saved with rare video codec... -
Authenticity check for women and couples
JOYclub offers discounted conditions for verified women and couples. After successful completion of the authenticit... -
Password for 18+ access
In order to view 18+ content, you must enter your usual login password once for each session in addition to the actua...
Still at a loss?
JOYclub Support team will be happy to help and can answer any questions you may have.