What do authenticity check and age check mean for members?
Authenticity check: The member is verified as a real person, this means that virtual and real identity match. As a result, the member receives the authenticity checkmark in the profile.
Age check: The member is confirmed to be of age and - with premium membership - has access to 18+ content.
What requirements do I have to meet for the on-site authenticity check?
- Member of JOYclub for at least one year
- Verified profile
- Additional requirement for group leaders:
- active for at least one year
- has organized at least 5 events
- Additional requirement for commercial profiles:
- complete imprint
Note: The authenticity check makes JOYclub what it is: a platform that actively combats fakes! Only selected members receive this function, therefore, in addition to the above requirements, each candidate is checked individually.
Where can I find the authenticity check on site in JOYclub and how do I call up the check view?
In the registration administration there is a button "Authenticity check on site" in every registration entry, which leads to the check view of the respective member. If the scan code is used at the entrance to the event, you will be taken directly to the registration entry mentioned and the button if the member has not yet been checked.
If the QR code on the ticket is scanned at the entrance, the user is first taken to the mobile checkout view. The button "Authentication on site" also leads to the check view of the member in question.
When am I not allowed to unlock a member?
- If the member is not of age, i.e. under 18.
- If there are doubts as to whether the age information in the profile is correct and it is not possible to compare it with an ID card or equivalent identification documents.
- If there are doubts that the profile picture does not show the member to be checked.
- If the real gender does not match the profile information.
- If it is a verification of a couple's profile, but only one part is present.
- If the profile is marked as fake or is suspected to be fake. In this case, the call of the authenticity check is not possible, instead a corresponding note is displayed.
In short: As soon as there are doubts about the correspondence between profile details and the real person, no release may take place.
Which identification documents may be used for an age check or an identity check?
- Identity card
- Driver's license
- Passport