Membership & Payment

Credit card/direct debit You can purchase various packages by credit card or direct debit through our payment service...

Redeem your voucher at any time on this voucher page - as long as it's not a birthday voucher or a premium voucher fr...

Click here to find out everything you need to know about paying by bank transfer or cash payment: JOYclub bank transf...

Forgotten your login details or NetDebit customer number?Reset your NetDebit account login details here.If this doesn...

NetDebit If you wish to cancel your transaction, it is open to you to send your request to NetDebit in writing (e.g. ...

If you have taken out a subscription through NetDebit and your account/credit card details have changed, please conta...

You can view your current membership status here. Depending on your payment method, there are different ways to cance...

If something has gone wrong with your transfer to us (F&P GmbH) or it is taking an unusually long time, please contac...