Membership - booking options Credit Card/Direct Debit You can book various packages by credit card or direct debit via our payment service provide...
Redeem coupon code You can always redeem your coupons through this coupon page. If you receive an error message, please check the correc...
What does the premium membership cost? You always register at JOYclub with a free basic profile first. For certain functions, it is necessary to book a prem...
Premium subscription You have two options in the “Membership” area of your profile: You can either buy a Premium subscription to use all t...
Information on the transfer of contract What is it all about? In the future, we will offer you as a credit card payer all content and services from a single ...
Bank transfer Here you will find all the information on how to book by bank transfer or cash deposit: Bank transfer JOYclub. With a...
NetDebit - Access data / Login forgotten You don't remember your login data or your customer number at NetDebit? On this page you can reset your access data f...
Revocation The revocation procedure depends on your booking variant: NetDebit If you wish to revoke your contractual declarati...
Change account data Booking via NetDebit If you have subscribed via NetDebit and your account details have changed, please contact NetDeb...
Cancel membership You can view the current status of your membership here. Depending on the payment method, there are different ways to...
Bank transfer - activation takes too long If something went wrong with the transfer to us (F&P GmbH) or if it takes an unusually long time, please contact our ...
Transfer or rebook membership You have deleted your profile or want to delete it, but you still have a running Plus or Premium membership? Then we ...