How to log in to the app
Log in to the app with your JOY user data. Depending on your individual settings, 2-factor authentication may be requ...
FAQ
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Requirements for using the app
JOYconnect can be used by persons of legal age on the following devices without any problems: iOS 17 or newer Androi... -
JOYtoy – Have your toys controlled in the stream
With our JOYtoy feature, you can easily have your toys controlled by your stream guests in a JOY livestream. All you ... -
How to connect your toys in the app
Grant access to Bluetooth after starting the app. Switch on your Lovense toy and search for all available toys under ... -
How to connect your toys in the app
Grant access to Bluetooth and location after starting the app. Leave battery optimisation deactivated so that the app... -
Battery optimization on Android smartphones
Before starting a live session, make sure that battery optimization for JOYconnect is deactivated on your Android dev... -
How to connect your toys to the live stream
In the app, you can connect your toy to a livestream in the ‘Live session’ section. Now you can start a live stream i... -
Parallel use of JOY-Stream and JOYconnect
When using JOYconnect, we recommend streaming on a different end device than the device on which JOYconnect is runnin... -
Unintentional disconnection from the JOYtoy during the stream
If the connection with the JOYtoy is suddenly interrupted during a JOY stream, we recommend waiting 60 seconds. Neith... -
JOYconnect in 'Play' mode
The JOYconnect app also allows you to have fun alone with your Lovense toy. Simply connect one or more toys and start... -
Lovense - The toys for the JOY stream
All remote-controllable toys from the Lovense brand can be controlled in JOY. Thanks to JOYconnect, you can even conn...
Still at a loss?
JOYclub Support team will be happy to help and can answer any questions you may have.