Authentication
We do everything we can to make sure fake profiles don’t stand a chance on JOYCE. Our authenticity check offers a way...
Security and Privacy
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What happens to my data?
Data protection is important to the JOYCE team. Any data transmitted via the app is saved on German TÜV-certified ser... -
Protection of your own profile
To help you feel safe and comfortable on JOYCE, you can protect your profile in a number of ways. These options can h... -
Community-Guide
JOYCE is a safe space. For open, consensual, and above all, sensual interaction. A space for you. A space where yo... -
How can I mark someone as a “personally known”?
When you add a new contact, you can immediately select that they are personally known to you. Simply select the appro... -
What do the coloured ticks mean?
Behind the profile name of members you can often recognize colored checkmarks. These are the meanings they have: Wh... -
You suspect your account has been taken over?
If you suspect that someone else has access to your account, first try to reset the password of your profile. If your...
Still at a loss?
JOYclub Support team will be happy to help and can answer any questions you may have.