Missing content in the app
Are you looking for livestreams, clubs, events, chats or private parties and can't find them in the app? Get in touch...
FAQ
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How can I redeem vouchers in the app?
Do you have a voucher for JOYCE and want to redeem it, but don't know how? Contact our support team directly at suppo... -
Non-adult content
We need to ensure that JOYCE does not violate App Store and Google Play Store policies. Therefore, newly uploaded pho... -
What are the prerequisites for me to use the app?
JOYCE can be used by anyone aged 18 or over on the following devices: iOS 15.6 or newer Android Version 8 or newer ... -
Can you use the app on multiple devices at the same time?
You can access your JOYCE account on multiple devices at the same time – regardless of whether you’re using a smartph... -
JOY-Team Badge
If you browse the member search for new profiles, it can happen that in rare cases you come across profiles with a "J... -
How can I change the language of the app?
JOYCE is used by default in the language used by your operating system. If you want to change the language of the app... -
Can the app access your personal phone contacts?
JOYCE never has access to any contacts you have stored on your device. Information from your contact list will never ... -
Does the app offer advertising opportunities?
No. JOYCE is and will remain advert free.
Still at a loss?
JOYclub Support team will be happy to help and can answer any questions you may have.