ClubMail specials – JOYclub - HelpCenter

ClubMail specials such as a rose, a kiss or an owl are special tokens that you can send to other members as an attachment, by way of a gift or a treat, or to say something special.

What happens when I send a special?

Specials are more than just an attachment to a ClubMail: They also change the recipient’s profile. Firstly, the special appears as a small image in the recipient’s profile photo. Secondly, the background of the recipient’s profile also changes. When you send a rose, for example, the plain black background is replaced by a "rosy" background.
On JOYclub, there are specials that are always available and one-off specials that can only be selected on certain holidays or special occasions.

How do I send a special?

When you write a ClubMail, all the specials that can be selected will be displayed in a line above the text window. Click on the special you want and it will then be displayed in a larger view, including any costs involved. As soon as you send the ClubMail, the recipient will receive a special ClubMail.
You can change the selected special by clicking on another special.
If you decide not to send a special after all, you can remove it by clicking on the X.

Note: While some specials are free, others have to be purchased with coins. Further information on coins & specials can be found here. Also, you cannot send all specials to all members. A kiss, for example, can only be sent to friends.

How do I see who has sent me a special?

You will be informed about every special by ClubMail. Next to the sender of the ClubMail you will see a small special symbol showing you which special you have received. If you delete the message, you will not be able to find out later who sent you a special.

Specials at a glance: Rose, kiss, owl, etc.

	The rose Roses have been a symbol of love and friendship since ancient times. If someone sends you a rose, they want to bring you joy and show how much they like you.
	The kiss You can only send kisses to members who are on your friends list. After all, exchanging a kiss, or two or three is what you do with good friends.
	The smile As a friendly gesture, you can send a smile to other members for 50 coins. The member receiving the gift will enjoy a charming smiling lady in the background of their profile for the next 24 hours until the special expires.

Time-sensitive specials

Every day, certain specials become available at specific times.

	Ghost of the night Every night at midnight, JOYclub is haunted for one hour.
	Early bird Flutters around JOYclub every morning between 4 and 7 am.
	Morning coffee This can be sent between 7 and 9 am to get the day off to a good start.
	Good-night star This brings you sweet dreams every evening from 11 pm till midnight.

Other Specials

	Birthday cake The birthday cake decorates a profile on the member's birthday and appears automatically unless the display has been switched off in Settings. It cannot be sent via ClubMail.
	Sparkling wine On a member’s birthday, they can also present their contacts with a glass of sparkling wine, or receive one themselves as soon as they are contacted.
	Bee As a small token of appreciation, JOY- and group mods can award little bees, to particularly hard-working group members, for example. Regular members cannot send bees.
	Night owl As a little thank you for tireless voluntary efforts to ensure well-functioning chats, our chat mods can send owls to especially considerate chatters. Regular members cannot send owls.
	Harp As a thank you for voluntary and tireless efforts towards creating a more pleasant forum, our JOY angels can send angels’ harps. Regular members cannot send harps.
	Donkey This sweet donkey is the reward given by the JOY team to particularly zealous members. Regular members cannot send a donkey.
	Ice cube Sending someone an ice cube tells them that you could melt away at the very sight of them. The ice cube is available free of charge once a month.
	Full moon This special is available in the evening every time there’s a full moon.