GDPR - Requesting data information

Please contact Support with your request for data and confirm your identity by logging into JOYclub beforehand. That way, we’ll know it’s you.
We will then send you a download link, which you can use to retrieve the data we have stored. We will disclose all data, subject to legal limitations on the scope of disclosure.
For further information, including on the purposes of processing, deletion deadlines, security measures and your rights, please refer to our Privacy Policy.